Hiver: Transform Gmail into your team’s help desk
Hiver transforms Gmail into a helpdesk, enabling customer support, finance, and HR teams to manage shared inboxes efficiently. AI-based tagging and routing help assign and resolve conversations faster.
With detailed analytics and automation rules, Hiver ensures timely responses and accountability across team members.
Key Features
- AI-powered automation and workflows
- Intuitive interface tailored to users
- Data-driven recommendations
- Real-time performance tracking
- Seamless third-party integrations
Use Cases
Support and finance teams use Hiver to convert Gmail into a full helpdesk — tagging customer queries, assigning tickets, measuring SLAs, and collaborating without leaving their inbox.
