PayPal Honey Scandal: Are we letting affiliate commission fraud become the norm?

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Paypal Honey scam and affiliate marketing fraud

Affiliate marketing is at a crossroads. Tools like Honey promise savings, but are they costing creators and brands billions in commissions? This isnโ€™t just about one company; itโ€™s about the integrity of our entire ecosystem. Has the line between innovation and exploitation been blurred?

In this article, Iโ€™ll break down:

  • How Honey manipulates affiliate links.
  • Why it hurts creators, brands, and consumers alike.
  • Solutions to restore trust in affiliate marketing.

Letโ€™s redefine the future of affiliate marketingโ€”together. Comment below with your thoughts or share this to spread the conversation.

Honeyโ€™s Affiliate Fraud Allegations: What You Need to Know

Honey, a PayPal-owned browser extension, is under scrutiny for allegedly replacing creators’ affiliate links with its own during checkout. While PayPal denies wrongdoing, this highlights potential loopholes in how affiliate transactions are tracked and attributed. For creators and brands, this means lost revenue, diminished trust, and a tarnished ecosystem. But hereโ€™s the real question: Are we okay with letting these loopholes persist?

How Honey Overrides Affiliate Links to Claim Commissions

  1. Intercepting Affiliate Links:
    • When a user visits a brandโ€™s website via an affiliateโ€™s tracked link, Honey can detect the userโ€™s intent to make a purchase.
    • Honey then inserts itself into the transaction by automatically applying coupon codes or cashback offers at checkout.
    • As the consumer clicks on Honey links to see the offersโ€”that for the most part are always expiredโ€”Honey effectively overwrites the original affiliateโ€™s tracking cookie.
  2. Replacing Tracking Cookies:
    • Honey uses cookie overwriting to ensure its own affiliate link takes credit for the sale. Even if the user initially clicked on another affiliateโ€™s link, Honeyโ€™s action at the checkout stage replaces the original cookie with its own. Think of it as a relay race. Affiliates hand off the baton, only for Honey to snatch it at the finish line and claim the win. This tactic not only diminishes the efforts of genuine affiliates but also undermines the integrity of affiliate marketing as a whole.
  3. Triggering Affiliate Credit with Coupon Application:
    • By applying a coupon or discount code during checkout, Honey claims the last-click attribution for the transaction.
    • Since affiliate networks typically operate on a last-click attribution model, Honey takes credit for sales meant for creators.
  4. Controlling Coupons or Offers:
    • Honey carefully manages what coupons, discount percentages, and offers it displays to consumers, often prioritizing deals from its brand partners over others. Honey prioritizes brand deals over better consumer discounts, raising questions about fairness. This raises questions about how affiliates, creators, and even consumers are being misled into thinking they are receiving the best deals and can further erode fair competition and compensation among affiliates and creators.

Are Honeyโ€™s Coupons Costing Creators and Misleading Consumers?

Are consumers truly finding the best coupons or deals, regardless of where they shopโ€”whether itโ€™s Amazon, eBay, or Best Buy? Honeyโ€™s claim that โ€œif they canโ€™t find a code, youโ€™ve already got the best dealโ€ sounds appealing, but is it the truth? 

Often, Honeyโ€™s value proposition feels like a sugarcoated promise that conceals a deeper issue: creators losing rightful commissions, consumers being misled, and billions of dollars being redirected from genuine affiliates and creators to Honeyโ€™s partnerships. Itโ€™s a wake-up call for all stakeholders to question the real value behind these tools.

Why Honeyโ€™s Practices Threaten the Affiliate Marketing Ecosystems

The impact goes beyond one company or extension. Honey is essentially free-riding on the efforts of other affiliates. Content creators invest time and resources into driving traffic to a brand, only to have their commission usurped by Honey at the last moment.

This undermines the integrity of affiliate marketing, where commissions are intended to reward those who drive genuine engagement and conversions. So, how do we stop this cycle of exploitation? Do we, as an industry, need to redefine what ethical marketing looks like?

Itโ€™s also about how we, as marketers, protect the integrity of our partnerships and ensure value for every stakeholder:

  1. Creators Feel Undermined: Losing rightful affiliate commissions demotivates creators who are integral to driving sales and engagement.
  2. Increased costs for brands: Brands end up paying commissions to Honey instead of rewarding their true marketing partners. Honeyโ€™s coupons may also reduce the average order value (AOV), as customers are incentivized to use discounts rather than paying full price.
  3. Brands Are Losing Trust: Brands depend on affiliates to amplify their reach. Exploiting this trust jeopardizes long-term collaborations.
  4. Consumers Are Misled: Transparency issues affect user trust, which is the cornerstone of any successful marketing initiative.

Affiliate Fraud and Attribution Manipulation: An Ongoing Industry Issue

Shopping solutions like Honey position themselves as tools that benefit consumers by finding discounts and saving money. Brands may tolerate Honeyโ€™s practices because it can help reduce cart abandonment and drive conversions in the short term.

Letโ€™s be honest: this isnโ€™t the first time weโ€™ve seen such practices emerge. For years, attribution manipulation and questionable tactics have quietly persisted in the affiliate marketing world. Many industry experts have been aware of these challenges, but the lack of decisive action has allowed them to fester. Has complacency become our default? Or are we just waiting for someone else to fix the problem for us?

Now is the time to stop normalizing these behaviors and start addressing the systemic gaps that enable them. We cannot afford to let this be another case that sparks outrage only to fade into the background without real change.

How Affiliate Marketing Can Evolve Through Fairness and Innovation

Affiliate marketing needs a refresh โ€” one that emphasizes fairness, accountability, and collaboration. But hereโ€™s the question: Are we ready to drive this change, or will we allow shortcuts and exploitation to define the industry?

Itโ€™s important to acknowledge that tools like Honey have gained popularity for helping consumers find savings and enhancing the checkout experience. These tools reflect the evolving landscape of digital commerce, where convenience and value are prioritized. However, as the industry grows, itโ€™s vital to ensure that all stakeholdersโ€”brands, creators, affiliates, and platformsโ€”are aligned on practices that promote transparency and fairness. 

My perspective is not to criticize specific players but to advocate for stronger systems, collaborative solutions, and innovations that benefit everyone involved. By working together, we can continue building an affiliate marketing ecosystem that thrives on trust and mutual success.

We must shift the narrative from controversy to innovation.

Hereโ€™s how:

On the technology side:

  • Implement real-time tracking dashboards:
    • Platforms like Impact.com and CJ Affiliate offer real-time tracking dashboards that affiliates, creators, and brands can access. This ensures every action and link activity is traceable and fosters mutual trust.
  • Enforce Industry and Browser Extension Audits:
    • Establish independent audits for browser extensions with affiliate functionality to ensure ethical practices and compliance and require all affiliate networks and platforms to undergo regular third-party compliance audits to detect and address potential exploitation.
  • Leverage blockchain for attribution:
    • Leverage blockchain technology to create an immutable and transparent ledger of affiliate transactions, preventing unauthorized link replacement or manipulation.
  • Use Advanced Tech and Fraud Solutions:
    • Use AI and machine learning algorithms to detect and flag unusual patterns, such as sudden changes in attribution sources or click anomalies.

On the brand and creator partnership side: 

  • Move beyond last-click attribution: 
    • Brands should adopt more advanced attribution models (e.g., multi-touch or weighted attribution) to fairly distribute credit across all affiliates contributing to the customer journey. SaaS solutions like Impact.com and Partnerize already support such advanced tracking to diversify partnerships and build trust.
  • Block Coupon Interference:
    • Brands can implement measures to restrict browser extensions like Honey from interfering with checkout processes, such as disabling automatic coupon application or integrating server-side tracking. Everflow offers solutions to monitor and stop coupon poaching practices.
  • Foster Creator Empowerment:
    • Provide creators with resources and education to protect their affiliate rights and maximize their potential in partnerships.
  • Build direct affiliate programs:
    • Brands can bypass intermediaries like Honey by building their own affiliate programs with transparent terms and direct communication.

On the consumer side:

  • Educate Consumers About Extensions:
    • Inform users about how browser extensions like Honey work and the potential impact on creators they support.
  • Promote Ethical Tools:
    • Highlight ethical coupon or cashback platforms that donโ€™t harm affiliate relationships or manipulate links.
  • Encourage Opt-In Preferences:
    • Empower consumers to choose whether they want to support creators directly or use tools like Honey during transactions.

The Future of Affiliate Marketing: Transparency, Innovation, and Trust

This isnโ€™t just a problem to solve โ€” itโ€™s a chance to lead. Companies that commit to ethical practices and innovation will gain the trust of creators, brands, and consumers alike. By addressing these issues head-on, we can build an industry thatโ€™s not only effective but also ethical.

The Honey scandal isn’t just an issue for creators or brands; it’s a wake-up call for the industry. Transparency, fairness, and innovation must be the pillars of the next affiliate era. Letโ€™s lead this transformation together.

Want to discuss how to take the next steps for your affiliate program and build more robust partnerships with creators and affiliates? Contact our team today!

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Audrey Durand

Audrey Durand

is an entrepreneur and former business executive at Accenture, leading global services and consulting company. Seasoned professional with creative flair and expertise in strategy, consulting, digital, and partnerships for DTC,B2B, and SaaS companies, she is also a trusted resource for entrepreneurs and content creators serious about scaling their digital business and personal brand. With thegoodstrategy.com, she focuses on digital strategies and affiliate marketing solutions to equip her readership with the right toolset and knowledge to accelerate their online growth.